Until now, Sheriffs Highway Vets and Tyne Veterinary Clinic have provided our own out-of-hours service.

We are now pleased to inform you that we will be passing the overnight on-call service to our partners at VetsNow, Gateshead. This service is operated by experienced vets and nurses who will be on-site all night. VetsNow will cover our out-of-hours service from 6pm to 8am on weekdays and, over the weekend, they will cover from 5pm on Saturdays through to 8am on Mondays. This change will come into effect on Monday 6^th January 2025.

Our Sheriffs Highway Vets branch location information is available here: https://www.sheriffhighwayvets.co.uk/contact-us#Sheriffs and our Tyne Veterinary Clinic branch location information is available here https://www.tynevet.co.uk/contact-us. 

Rest assured our systems and services will continue to be available at Sheriffs Highway Vets and Tyne Veterinary Clinic, and there will be no disruption to your pet’s care. Your data will continue to be processed by us and our third-party providers to ensure we maintain the high level of care you and your pet expect. For more information about how we handle your data, please refer to our privacy notice on our website.

Sheriffs Highway Vets and Tyne Veterinary Clinic remain committed to providing exceptional service and care for our patients and their owners. We truly appreciate your continued support and understanding during this transition, and look forward to seeing you and your pet in practice soon.

Kind regards,

All the team at Sheriffs Highway Vets and Tyne Veterinary Clinic

https://www.sheriffhighwayvets.co.uk/

https://www.tynevet.co.uk/

You are receiving this communication as a registered client of Sheriffs Highway Vets or Tyne Veterinary Clinic.

In line with the Royal College of Veterinary Surgeons (RCVS) code of conduct, we are required to inform you of a change to our service provision.