Emergency 0330 999 1750
Gateshead 0191 487 7319
Whickham 0191 488 3092
Sunderland 0191 5673722
Washington 0191 4163427
Emergency 0330 999 1750
Gateshead 0191 487 7319
Whickham 0191 488 3092
Sunderland 0191 5673722
Washington 0191 4163427

We are open and COVID-19 SECURE. Click here to find out more

COVID-19 Update

Please see our latest client guidelines below

COVID-19 Update

Please see our latest client guidelines below

We have COVID-19 safety practices in place - ensuring a safe environment for our clients

Last updated: 19th July 2021

Following the easing of national restrictions from 19th July, we will be taking a cautious approach ensuring a safe environment for clients and staff.

The following safety measures are in place:

  • Please ensure you wear a face covering at all times on our premises and adhere to social distancing guidelines.
  • If there is a reason why you aren't wearing a mask we may need to meet you outside and a member of staff will bring your pet into practice.
  • If we are operating an open door policy we will only accept 1 person per pet.
  • Please use hand hygiene stations when entering the building.
  • Our preferred payment option is by card or online via our website.
  • We may on occasion be operating a closed-door policy but our team will provide clear instruction on what to do with your pet when you arrive.
  • If you are self-isolating or experiencing any symptoms please DO NOT visit the practice and reschedule or book an alternative video or telephone consultation.

Advice if you are self-isolating